Promera’s managed services team adds live monitoring on top of scheduled maintenance. ThinkLite Flair monitors track particulates down to 0.1 microns, along with humidity, temperature, volatile organic compounds, and ozone, while EkkoSense sensors on rack doors and cooling units record temperature and cooling performance rack by rack. EkkoSense’s anomaly detection flags cooling units that are drifting from their setpoints, and Flair’s custom alerts report rising particle counts or humidity swings, so issues come to light before they reach standard alarm thresholds or affect equipment.
When an alert fires, Promera’s technicians already know the facility and can respond directly. That might mean targeted cleaning to remove a contamination source, adjusting containment, floor grilles, or blanking panels to fix airflow problems, or pointing to a cooling unit that needs service. Every response is backed by recorded sensor data, giving operators a documented record of environmental conditions for compliance, warranty, and reporting. Pairing continuous monitoring with a team that can act on it keeps data halls clean, cool, and within spec, which protects uptime.
